Sateasfied is more than just a tea brand; it’s an embodiment of pure satisfaction and the art of savoring life’s moments. It’s a brand that goes beyond the ordinary, offering an exceptional range of meticulously crafted teas that are designed to provide an unmatched experience.
The difference between Satisfied and other pure tea brands is like comparing a soloist to a chorus. While other tea brands offer the pure, unadulterated taste of tea, Satisfied takes it a step further. It’s not just about the tea; it’s about the entire symphony of sensations and satisfaction that comes with it.
Quality: Sateasfied is committed to providing the highest quality teas to its customers. Every product is carefully sourced and crafted to ensure a premium tea experience.
Satisfaction: The brand’s primary goal is to deliver satisfaction with every cup. Sateasfied believes in the power of tea to create moments of contentment and well-being.
Curated Selection: Sateasfied celebrates the diverse world of tea. It offers a curated selection of teas to cater to different tastes and preferences, ensuring there’s something for everyone.
Innovation: Sateasfied is not content with the status quo. It continually innovates to create new and exciting tea blends, staying at the forefront of the tea industry.
Sustainability: Sateasfied is mindful of its impact on the environment. The brand strives to source its teas responsibly and reduce its carbon footprint through eco-friendly practices.
Customer-Centric: Sateasfied values its customers and is committed to delivering an exceptional experience. It actively listens to customer feedback and aims to exceed expectations.
Wellness: Sateasfied recognizes the health benefits of tea and promotes a sense of well-being and balance in people’s lives through the consumption of its products.
Cultural Appreciation: The brand respects and celebrates the cultural significance of tea worldwide, paying homage to the traditions and histories of tea-drinking cultures.
Do you ship to my country?
We ship orders to over 20 countries worldwide (see list below). As SATEASFIED ships from the Netherlands, rates may vary per country. Note that duties and taxes may apply if you place an order from outside the EU.
THE NETHERLANDS, BELGIUM:
Shipping cost: €6,95
Delivery time: 1-2 business days.
FRANCE, GERMANY, SPAIN AND POLAND:
Shipping cost: €9,95 – free over €90
Delivery time: 3-5 business days
REST OF EUROPE:
Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Sweden
Shipping cost: €14.95
Delivery time: 3-5 business days
REST OF THE WORLD:
All other countries, except United Kingdom and Venezuela.
Shipping cost Standard: €19.95
Delivery time Standard: 4-12 days
How long does it take for my order to arrive?
We aim to ship your order within 2 business days. Delivery times as shown below count from the day your package is shipped from the SATEASFIED warehouse.
**The Netherlands** 2-3 business days
**Europe, US, Canada & Middle East** 2-5 business days
**Asia** 3-5 business days
**South America** 5-7 business days
Please note that during sales periods delivery can take longer than usual.
Shipments are handled by DHL and UPS. Additionally, we will send you an email the moment your shipment is handed over to shipping provider. They will provide you with a tracking number so you can follow your shipment throughout its journey.
Information about customsFor shipments outside Europe it may happen that a package will be kept at customs for inspection. Unfortunately, the inspection could take up to 30 days to send the package forward to the delivery address. Please [let us know](https://www.brawlr.wtf/contact) if you haven’t received your package after the customs clearance time. After those 30 days, we will start an investigation on your shipment.
Do I have to pay Shipping costs?
BRAWLR. ships from the Netherlands. Orders above €90 from the Netherlands, Belgium and Germany qualify for free shipping. When your order total is lower than €90, or you place an order from a different country, shipping costs will be charged depending on your delivery address and method.
After you’ve filled in all fields on the left side of the page, you can review the shipping costs.
Do I have to pay duties and taxes?
SATEAFIED ships from the Netherlands. Duties and taxes may apply if you place an order from outside the EU. For countries within the EU, there are no custom charges.
SATEASFIED shall not be liable for duties or taxes. Please be well informed before you place an order. Once your order has been shipped, it can no longer be cancelled. Only after you’ve received your order, you are able to return the item(s) free of charge.
Is my package insured?
Yes, shipments are insured against theft and accidental damage during shipping until the moment you receive the package.
If your box is damaged upon arrival, we recommend that you either refuse the delivery or write a note (if possible) that you are accepting a damaged box when signing for it.
Can I use post office boxes and freight forwarding?
No, we are unable to deliver to Post Office boxes and forwarding addresses, including Aramex addresses.
Can I organise for my order to be delivered to a different address?
Yes, when you place your order you can enter the delivery address details, which can be different from your home address.ent
We will accept returns for any reason, and issue a refund or store credit. Anything that has been purchased online can be returned to our warehouse. Within 14 days, orders may be returned and we will issue a refund. To send the item back please visit the contactpage and fill in your order number and e-mail address to receive further instructions. Return costs are not covered by SATEASFIED
- All products must be returned within 14 days after the delivery.
- All products must be unworn and unwashed.
- All products must have all original Daily Paper tags still attached.
- For hygiene reasons, underwear briefs, bodies, swimwear, facemasks, pierced jewellery and earbuds cannot be returned or exchanged unless faulty.
If you do not like your new purchase, you may return the item(s) for a full refund of the purchased price, by our warehouse. We only accept undamaged, unaltered, unsoiled, unused, unworn and unwashed products (other than to try the product(s) on and in the same state that it was sold to you). Please note that where possible, any labels or tags must remain intact and attached. The product(s) should be returned in or with its original packaging.
Exchange and Refunds
We are happy to offer an exchange or refund when the product is defect. We will offer exchange for unworn items returned in their original condition and packaging, with the return form fully filled in. Please be aware that all responsible return costs are applicable by the customer. Refunds and exchanges will only be given on items returned within 14 days after the delivery. Items that are returned as faulty and are showing signs of damage which are not the result of a manufacturing fault will not be accepted. This includes accidental, malicious or wearer related damages. In addition, underwear briefs, bodies, swimwear, face masks, ear buds and pierced jewellery cannot be returned or exchanged. As soon as we have received and approved your return, it will take approximately 7 to 10 business to process your refund.
Late or Missing Refunds
In the event that you haven’t received a refund yet, first check your account balance with the payment method you used. Please note that it always takes some processing time before a refund is issued. In the event that you have already contacted your payment carriers and banks and regardless you have not gotten your refund yet. Please get in touch with us on our email info@brawlr.wtf
Standard Refund Method
Refunds will be issued the same method of payment and the same credit or debit card as the original purchase (except for gift cards and e-gift cards, in which case you will be refunded a credit onto a new gift card). Shipping charges and sales tax on shipping are not refundable.
Faulty Items
We will return a product for faulty if it has failed to live up to its life expectancy and is covered by our warranty policy. The warranty policy is dependent on the product category and reason for failure. We will not return a product for faulty if it isn’t covered by our warranty policy or if it the product was damaged whilst being used in a way that it was not intended. The intention of use is at the discretion of Daily Paper and will be judged in a reasonable way. If you have received an item that is faulty, or the incorrect item in your delivery, we will help you rectify this as soon as possible. To send the item back please visit the Contact page and fill in the last 6 digits of your order number and e-mail address to receive further instructions.
Received a faulty item that’s past the return period? Please use the contactpage to announce your return. Return costs for faulty items are covered by SATEASFIED.We will issue a refund for the damaged goods and you can make the order again or we can offer to exchange the faulty item(s).
It can take up to two hours after you have placed your order for you to receive the confirmation email. Please also check your spam inbox.
If the payment has been processed and you haven’t received a
confirmation email after two hours, please get in touch with us via info@sateasfied.com
In order to process all orders quickly, we immediately send all orders to our warehouse to be picked, packaged and shipped. Once your order has been paid and processed, it is no longer possible to change the order.
Once your order is picked, it’s no longer possible to cancel or change the order. Please refuse the package at the door upon delivery. It will then be returned to our warehouse at our expense. Once the return has been processed in our warehouse, we will process your return and your purchase amount will be refunded.
Everybody makes mistakes! When you accidentally filled in the wrong address, please contact us as soon as possible. We will try our best to solve this issue for you. Please note that the delivery of your package may be delayed.
In order to guarantee fast processing, orders are sent to our warehouse immediately so they can be packed and shipped as soon as possible. Once your order is processed, unfortunately, it is no longer possible to make adjustments.
Right after you’ve placed an order, you will receive a confirmation email. Your order will be processed as soon as possible. Once your order is ready to be shipped, you will receive an additional email with the tracking information. You can use this information to track the shipment of your order until it is delivered.
We’re sorry to hear that your parcel hasn’t been delivered yet, but don’t worry! Always check the tracking link you’ve received via email. It might be possible that the estimated delivery time has changed, or that you accidentally filled in the wrong address.
Is the delivery address correct and is the estimated delivery time unchanged? Then please check your email to see if you received a note from your shipping company. The package may have been delivered to your neighbours’ or your delivery window may have been rescheduled.
In case there is an issue with the delivery of your order or your parcel has not been delivered, please get in touch with us via chat, phone or mail. We will look into the whereabouts of your parcel to ensure a quick delivery.
If you place an order outside the EU, customs charges may apply. For orders placed in countries inside the EU, there are no customs charges.
You can pay for your order with the following options:
Klarna
PayPal
iDeal
Bank contant/Mister Cash
Visa Creditcard
Mastercard Creditcard
Sofort Banking
